Privacy Policy for IDShot App

Effective Date: May 2, 2025

Credence IT Solution Company ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our ID Card Photo Session App ("App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use the App:

Personal Information: When you create an ID card photo, you may provide personal details such as your name, date of birth, and other identification details. You may also upload a photograph of yourself.
Device Information: We may collect information about your device, including device type, operating system, unique device identifiers, and IP address.
Usage Data: We collect information about how you interact with the App, such as features used, time spent, and crash reports.
Camera and Photo Access: With your permission, the App accesses your device’s camera and photo library to capture or upload images for ID card creation.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve the App’s functionality, such as processing your photos and generating ID card images.
To verify your identity and prevent fraud when creating ID cards.
To analyze usage patterns and improve the App’s performance and user experience.
To respond to your inquiries or provide customer support.
To comply with legal obligations or protect our rights and safety.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, such as cloud storage or analytics providers. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order or to comply with regulatory requirements.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures, including encryption and secure servers, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Update: You can review and update your personal information within the App’s settings.
Delete: You can request deletion of your personal information by contacting us, subject to legal retention requirements.
Opt-Out: You can opt out of non-essential data collection, such as analytics, by adjusting your device settings or contacting us.
Consent: You may withdraw consent for camera or photo access at any time through your device settings, though this may limit App functionality.

To exercise these rights, please contact us at privacy@credenceitsolutions.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Photos and personal details used for ID card creation are deleted after processing unless you explicitly choose to save them in the App.

7. International Data Transfers

Your information may be stored and processed in servers located outside your country, including in regions with different data protection laws. We ensure that any international data transfers comply with applicable data protection regulations.

8. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy in the App or by other means, such as email. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Credence IT Solution Company
Email: credenceitsolution@gmail.com
Address: Sepco Township, Near Water Tank, B-Zone, Durgapur - 5, India

Thank you for trusting Credence IT Solution Company with your personal information. We are committed to safeguarding your privacy while providing a seamless ID card photo creation experience.