Privacy Policy
This Privacy Policy describes how Durgotsav Darpan ("we", "us", "our"), operated by Credence IT Solution, collects, uses, and shares information when you use our mobile application.
1. Information we collect
We may collect information you provide directly and information collected automatically when you use the app.
- Personal information: name, mobile number, email address, profession, profile picture, and other details you enter in your profile.
- Location details: state, district, city (to show your contribution in the right regional category).
- User-generated content: photos, videos, reels, stories, poems, and other content you upload.
- Device & technical data: device type, OS version, app version, and basic diagnostics to help us improve the app.
2. How we use your information
- To display and categorize your uploaded content in the appropriate regional sections.
- To review and approve user-generated content before it appears publicly.
- To personalise the app experience and provide relevant app features.
- To maintain and improve app performance and security.
- To contact you about approvals, updates, or community guidelines.
3. Sharing of information
We do not sell or rent your personal information to third parties. We may share data in limited situations:
- With app administrators for moderation and approval processes.
- With trusted service providers (hosting, analytics, database services) who help operate the app — these parties have access only to the data needed to perform their services.
- If required by law or legal process, or to protect rights, property, or safety.
4. Content visibility
After approval, content you upload (photos, videos, reels, stories, poems) may be visible to other users of the app. Profile details such as your name, city, and profile picture may be displayed with your content.
5. Data security
We use reasonable technical and organisational safeguards to protect your information. However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.
6. Your choices
- You can edit or delete your profile information from within the app.
- If you want content removed, contact us and we will take steps to delete it after verifying your request.
- Uninstalling the app will stop further collection of information from your device (but may not remove data already stored on our servers).
7. Children’s privacy
The app is intended for users aged 13 years and above. If we learn that personal information of a child under 13 has been collected, we will take steps to delete that information promptly.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy in the app and update the effective date. Continued use after changes indicates your acceptance of the revised policy.
9. Contact us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact:
Credence IT SolutionEmail: credenceitsolution@gmail.com
Address: 9 A/2 Sepco Township, B-Zone, Durgapur - 5 ( W.B )